Flourish Shop Return & Refund Policy

Last updated: [November 2025]

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns

  • You have [30] days from the date of delivery to return an item.

  • To be eligible for a return, your item must be:

    • Unused and in the same condition that you received it.

    • In the original packaging (if applicable).

    • Accompanied by the receipt or proof of purchase.

  • Certain types of items are non-returnable, such as:

    • Perishable goods (e.g., food, flowers)

    • Custom or personalized items

    • Digital downloads

    • Gift cards or sale/clearance items

Refunds

  • Once we receive and inspect your returned item, we will notify you by email.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5–10 business days].

  • Shipping costs are non-refundable unless the return is due to our error or a defective product.

Shipping Returns

To return your product, please mail it to:
Flourish at the Bloom Room

324 Avenida de la Estrella, Unit B

San Clemente, CA 92672

You are responsible for paying your own shipping costs for returning your item unless otherwise stated. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:
📧 hello@flourishatthebloomroom.com